Shipping and delivery times vary depending on the item purchased. We deliver to the United States and U.S territories. Other locations will be delivered with International shipping rates and the delivery times will obviously be longer. For United States and U.S territories please allow 15-20 working days for delivery. For international deliveries, please allow 15-25 working days. If you do not receive your item within the specified time period, please contact our support team at email@example.com.
To return your product, you should email our customer service department FIRST to find out the returns delivery address. All returns and associated shipping costs are your own responsibility.
Depending on where you are located will determine the length of time it takes for re-delivery. Please allow up to 15-25 working days for your replacement order. If your order is a custom made product, it could take longer. Please email our support team at firstname.lastname@example.org for more information. We cannot guarantee or be held responsible if we do not receive your returned item.